Emotional Intelligence & Its Practical Application In Patient Care
Fully Accredited CE Online Course Helping You To Better Understand, Communicate With & Support Your Patients (And Yourself!)
Would You Like To…
Enhance patient-centered care?
Understand your patient's emotional reaction to treatments?
Improve the quality of the professional-patient relationship?
Motivate your team to become more effective?
Increase patient satisfaction?
Promote better performance and commitment?
Reduce stress and burnout rates?
If you answered yes, you’re in the right place.
Emotional Intelligence & Its Practical Application In Patient Care is a fully accredited continuing education course for nurses, RNs, LPNs, and CNAs.
If you want to provide a better standard of care to your patients, this engaging online course counts toward your CE hours.
What Is Emotional Intelligence & Why Does it Matter In Patient Care?
Emotional intelligence was first defined as;
“The ability to accurately perceive your own and others’ emotions; to understand the signals that emotions send about relationships; and manage your own and others’ emotions.”
John D. Mayer & Peter Salovey, 1990.
When applied to patient care, emotional intelligence enables you to become self-aware in order to regulate your emotions more appropriately. You’ll recognize the emotions of your patients and colleagues with greater clarity to respond more effectively.
It also increases your motivation, empathy, and social skills to achieve more positive outcomes for yourself, your patients, and other healthcare professionals.
Developing your own emotional intelligence will not only help you to better support your patients, but it will allow you to communicate more effectively, handle difficult situations easier, and feel calmer throughout your working day.
Benefits of Improved Emotional Intelligence:
Learn To Recognize Emotions
Recognizing your own emotions and those of the surrounding people allows you to respond appropriately to stressful, difficult, and complicated situations.
Develop Effective Communication
Communication is key to providing successful patient care. Emotional intelligence improves your assertiveness to help you communicate more effectively.
Improve Patient Outcomes
Emotional intelligence promotes patient-centered care, and when patients are more involved in their care, they often recover quicker with greater satisfaction.
Respond Rather Than React
When you react to emotion, it’s often done in haste without consideration for the end result. Understanding emotion will allow you to respond with thoughtful reasoning.
Enhance Patient Care
As a healthcare professional you must act in the best interests of your patients at all times. Understanding their emotions and responding appropriately helps you to achieve this.
A Professional Development Course Designed By Healthcare Professionals For Healthcare Professionals
Having worked in healthcare all our lives, we have firsthand experience of the challenges you face daily and how much of a toll that it takes on you physically, mentally, emotionally, and spiritually. Interprofessional disagreements, patient conflicts, and long working hours are just a few of the challenges you face.
Becoming emotionally intelligent will help free you from this stress by giving you the tools required to manage your own emotions and understand the emotions of people around you in order to promote a clearer, calmer, and more concise environment at work - and in your personal life too.
About This Course
Name: Emotional Intelligence & Its Practical Application In Patient Care
Duration: Work through in your own time - 8hrs instructional content
Assessment: Online test
Achievement: Continuing education completion certificate
Additional Information: Nurses from California, Montana, and Arkansas can receive 8 CE credits from our course. More states are coming soon.
How It Works
By the end of this course you’ll be able to;
Define emotional intelligence.
Recognize the role of emotional intelligence in patient-centered care and outcomes.
Understand reactionary styles, and approaches to behavioral change.
Analyze the three-brain model to explain how and why we react rather than respond.
Apply emotional intelligence principles to control your emotions by differentiating between your personal story and “the story”.
Apply knowledge of the 15 emotional intelligence competencies as a toolkit in your professional practice.
These newly gained skills will help to remove the emotional barriers which may have been holding you back from excelling in your career.
About The Creators
We're Barbara and Michelle, a Doctor of Clinical Psychology, and a RN, Senior Consultant in Healthcare and former Peri-Operative Director, and the team behind Mindful Behavior Strategies.
Our passion, motivation, and determination lie within healthcare. It's what compels us. We know it’s challenging out there, and not getting any easier, which is why we created our business.
Our aim is to use our own firsthand experience, knowledge, and training to give other professionals, like you, valuable guidance, help, and support to provide and promote outstanding levels of care.
Are You Ready To Take Your Emotional Intelligence To The Next Level?
Professional development is something that as a healthcare professional you should always look to achieve.
Our continuing education course in Emotional Intelligence & Its Practical Application In Patient Care will enable you to collaborate and communicate more effectively with your patients and colleagues.
To harness the power of emotional intelligence, sign up and start learning today.